JOB BOARD: Program Manager, Corporate Services, E*Trade, Alpharetta GA

https://career.etrade.com/job-search/job-description/Program-Manager-Corporate-Services-job-Alpharetta-Georgia-4323597

Job Title: Program Manager, Corporate Services
Location: Alpharetta, GA, USA
Job ID: IRC77490
Post Date: 03/18/2014
Detailed Description
THE COMPANY
E*TRADE Financial Corporation, the online investing & trading pioneer, with 4.5 million accounts and over $200 billion in customer assets, is continuing to reinvent the online trading industry. Our unique culture of innovation creates an environment where you will be continually learning and challenged to develop your career.

SUMMARY
E*TRADE'S Corporate Services is the leader in equity compensation administration for public and private corporations driving retail brokerage accounts and assets for E*TRADE Financial Corporation. We execute on this objective by providing a best-in-class administration platform, service excellence through our service delivery model, and a robust participant experience to integrate equity awards into an overall financial picture.
The Program Manager will report directly into the Director of Operations, Corporate Services and support in program management and execution by tracking key deliverables, analysis, and high-level communication to the senior management level.
The Program Manager will be a highly motivated, consultative-minded individual with knowledge and experience within financial services, specifically, the retail brokerage and/or benefit outsourcing space. This role will support the Director in overseeing and project managing several cross-company and cross-functional initiatives. Candidates must be critical thinkers whose analytical expertise and ability to project manage solutions will help answer the strategic questions/issues raised by the business. This process will require leveraging the subject matter expertise of colleagues to define scope, create a master project plan with task level activities and develop communication plans. A successful candidate must have a strong track record of working both as an individual contributor as well as someone who can work effectively in a cross-functional team of both peers and senior management.

RESPONSIBILITIES
● Track and report progress updates across multiple teams on key activities (deliverable completion, issues, decision status, etc.) and compiling complex issues into succinct summaries for senior managers.
● Facilitate working committee discussions and identifying issues, risks and key decisions that require escalation, as well as conducting periodic checkpoint meetings upon completion of each key activity.
● Collaborate with the finance and business unit leaders to track and report monthly project, travel and expense items.
● Ability to manage multiple projects concurrently, while meeting deliverable deadlines. Outstanding presentation, project management and problem-solving skills, driven by an effective communications style that builds strong relationships and impacts outcomes and decisions.
● Partner effectively and provide information to the product development, sales, marketing, and other support teams to assist in the promotion of the organization's key customer programs.

REQUIREMENTS
● Bachelor's degree and a minimum of 4 years of progressive experience in consulting, project and/or program management, and business analysis. MBA is a plus.
● 5+ years of experience within the retail brokerage and/or financial services industry.
● Strong analytical expertise, coupled with excellent verbal, written and presentation skills to all levels, including C-Level audience.
● Must be skilled in knowing when and how to ask and answer questions and research answers as needed.
● Strong teamwork skills with a proven record of completing projects on time. Must be able to multi-task and problem solve, learn quickly and adapt to changing priorities.
● Enthusiastic and creative individual who is comfortable with a managing a change program, and can help the organization evolve and improve efficiency, effectiveness, and speed.
● Enhances organization reputation by accepting ownership for accomplishing new and different requests.
● Proficiency in MS Outlook, Word, Excel, Visio, Microsoft Project, and PowerPoint.

We offer a competitive and comprehensive benefits package. Please visit https://career.etrade.com/why-work-at-etrade/employee-benefits to learn more about the opportunities.
E*TRADE Financial is an EQUAL OPPORTUNITY EMPLOYER