JOB BOARD: Senior Account Executive, Stock Plan, E*Trade, Alpharetta GA
Detailed Description
THE COMPANY
E*TRADE Financial Corporation, the online investing & trading pioneer, with 4.5 million accounts and over $200 billion in customer assets, is continuing to reinvent the online trading industry. Our unique culture of innovation creates an environment where you will be continually learning and challenged to develop your career.
SUMMARY
The Senior Account Executive (SAE) at E*TRADE Financial Corporate Services is responsible for creating and executing a business plan to target and close large market prospect opportunities in a designated geographic territory. Prospects may be developed through cold calling, following up on leads from marketing efforts, attending industry conferences or E*TRADE-sponsored events.
The Senior Account Executive is responsible for developing strong relationships with contacts across all relevant areas of large corporate clients and prospect organizations, such as Human Resources, Corporate Benefits, compliance and finance.
The Corporate Services sales process is complex and can take up to 18-24 months to close from the initial date of contact. To be successful, the SAE, with appropriate training, must be an expert in equity compensation plans and the E*TRADE equity compensation product and service model, and be able to clearly articulate the E*TRADE Corporate Services value proposition. License 7 & 63 is a mandatory prerequisite. SAE's must possess strong listening skills, be able to conduct meetings to uncover client needs and work with colleagues at E*TRADE to find a solution to meet those needs. SAEs must also have strong negotiation skills and be adept at closing new contracts or extending/broadening existing client contracts at profitable price points in line with the firm's pricing policy. The sales management aspect of the role may include performing product demonstrations, explaining our service model and the implementation/migration process. Senior Account Executives are also expected to travel to client sites, attend industry and E*TRADE-sponsored client events, and entertain clients as part of the normal course of client coverage. Client contracts must be documented properly in our client relationship management system, Salesforce.com.
The Senior Account Executive must operate in a manner that is consistent with the risk policies, procedures and guidelines established internally at E*TRADE Financial in addition to the external regulatory bank/brokerage environment. The Senior Account Executive must be able to anticipate and proactively manage risk, escalating key issues as needed. This is accomplished by working with pertinent stakeholders to evaluate service and operational solutions, understanding the revenue and business model to ensure relevant contract and commission pricing, and understanding and effectively communicating the distinction between the corporate client relationship and the relationship that exists between E*TRADE Securities and the employee.
RESPONSIBILITIES
● Work closely with Corporate Services Group colleagues and other internal partners/resources (Client
● Services, Participant Service, Executive Services, Implementation, Marketing, Product Development, Legal, etc) to ensure the successful roll-out and ongoing delivery of E*TRADE products and services to the client.
● Effectively prospect within designated territory and be capable of providing a clear, compelling and articulate explanation of our business value proposition to prospective clients to close new business and increase E*TRADE's market share
● Work closely with the Sr. RM team in the early stages of the sales cycle of a prospective client so that a strong relationship has been established prior to implementation go-live
● Become the "go-to" point of contact who has the best understanding of the client's overall needs and preference to facilitate every stage of the sales cycle coordinate sales process to provide the client with a seamless service experience by forging strong working relationships with colleagues in legal, compliance, clearing, operations, product and client service
● Educate clients on the full outsourcing and partial outsourcing equity compensation administrative solutions we provide which include but are not limited to: ESPP - employee stock purchase plans, SOP - stock option plans, RSA - restricted stock award plans, RSU - restricted stock unit award plans, and SAR - stock appreciation rights
● Partner effectively with E*TRADE Retail Branch representatives to educate clients and their employees on E*TRADE's retail service offerings such as investment and retirement planning
● Develop key industry contacts that will assist in building effective relationships and support the close of sales
● Utilize extensive business and industry knowledge to build long-term relationships and develop relevant strategic partner relationships that address their client's needs
● Work to develop contacts with Industry Consultants and other centers of influence that can be leveraged to build relationships, renew clients, and close sales
● Develop expert level of understanding of E*TRADE's Corporate Services Equity Edge Online product and various service models, as well as a strong understanding of the firm's broader capabilities by attending all necessary training sessions
● Learn E*TRADE's client relationship management system, Salesforce.com, and leverage it weekly to maintain pipeline, client contact information and client meeting notes
REQUIREMENTS
● Independent, self-motivated and success driven, yet able and willing to take direction
● 8-10 years' financial services or business to business relationship management and sales experience required
● Knowledge of investment industry and equity compensation marketplace preferred.
● Highly developed presentation and facilitation skills gained in a client-facing environment.
● Excellent oral and written communications skills.
● Strong organizational skills and attention to detail.
● Experience selling integrated business solutions in both large and small corporate settings
● Strong collaborative skills and organizational abilities
● Bachelor's degree required
● Series 7 and 63 registrations required or obtained within 90 days
We offer a competitive and comprehensive benefits package. Please visit https://career.etrade.com/why-work-at-etrade/employee-benefits to learn more about the opportunities.
E*TRADE Financial is an EQUAL OPPORTUNITY EMPLOYER
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