Job Board: QA/Application Support Analyst, AST Equity Plan Solutions, Philadelphia, PA
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AST Equity Plan Solutions is seeking a QA/Application Support specialist in Philadelphia, PA.
Job Description:
- Develop and design test plans specific for Stock Option/Restricted Stock and ESPP platforms
- Receive and interpret client error reports from Support
- Create and design test scenarios for Stock Option/Restricted Stock and ESPP
- Execute, review and check test cases
- Keep up to date with standards and requirements of software quality assurance as stipulated by software testing authorities
- Develop and implement software program functionality tests
- Develop and implement Stock Option/Restricted Stock and ESPP platform regression tests
- Prepare reports on defects that arise during application tests
- Track reported problems and defects using tracking software
- Support application end users in using administrative platforms efficiently and effectively to meet business objectives.
- Troubleshoot applications and software for all internal customers, such as Operations, Development, and other business units.
- Assist in designing and delivering application training programs and related courseware.
- Document efficient and cost-effective solutions for a particular application problem.
- Troubleshoot day-to-day problems with Stock Option/Restricted Stock and ESPP platforms.
Qualifications and Skill Requirements:
- Knowledge of equity plan business
- Knowledge of Stock Option/Restricted Stock and ESPP applications
- Knowledge of methods and processes used in software quality assurance
- Knowledge and skills in modern software acceptance test methodologies
- Well developed analytical skills
- Proven problem solving skills
- Strong writing and communication skills.
- Excellent computer skills.
- Ability to train people and manage time efficiently.
- Good decision-making ability
Contact: Anthony Bove at above@amstock.com
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