Job Board: Customer Support Specialist, OptionEase - March 2010

Customer Support Specialist



Date:March 2010



Department:Operations



Status:Exempt



Reports to:Customer Support Manager



Salary Range:Level 7



OptionEase, an emerging growth software company headquartered in South

Orange County CA, is seeking a Customer Support Specialist, a newly

defined position, to join an in-house team reporting directly to the

Customer Support Manager.



Founded in 2006, OptionEase currently services 400+ corporations

worldwide with an industry leading SaaS delivered application for stock

option accounting and compliance.



General Description:



· Customer Support and Stock Administration for OptionEase

software.



· Understanding of valuation, compliance and stock

administration services.



· Provide customer support to OptionEase Clients – working

with CFO's, controllers and finance accounting staff.



· One-on-one customer support, administration, training,

problems solving and special requests.



Job Requirements:



· Stock Administration for Publicly Traded companies



· Stock Option Administration



· Stock Purchase Administration



· Strong Customer Support Experience



· Strong Analytical Skills



· Accounting or Finance Experience



· Project Oriented



· Able to work in a start-up environment



· Managing multiple projects simultaneously



· Able to work independently and accurately



· STRONG written and verbal skills



· Strong problem solving skills



· MUST be detail-oriented



· Willing to be a team player



· Expert Computer Skills



Those candidates with a CEP will be given FIRST priority!!!



OptionEase offer a competitive salary, stock options, 401K matching,

full health and vacation.



To be considered for this position, please send cover letter and resume

to HR@optionease.com
<mailto:HR@optionease.com>
with "OptionEase

Customer Support Specialist" in the subject line of your email.